Contact

Contact

We understand the importance of project timescales and customer satisfaction, therefore we strive to get quotes back to you as quickly as possible.

If you have any queries, please do not hesitate to contact us for more information. We are always happy to offer advice on planting plans and plant selection.   

Address

Genus Softworks Ltd
Puddlesworth Lane
Eastington, Stonehouse
Gloucestershire GL10 3AH    

Tel: 01453 791022
email: enquiries@genusplantsourcing.co.uk

Privacy Policy

Genus Plant Sourcing is committed to protecting your privacy.

Genus Plant Sourcing is a trading name of Genus Softworks Ltd.

This privacy policy sets out how we use and protect any information that you give when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page.


Information collected by our website


    What we collect


    For the purpose of making an enquiry or placing an order, our website may collect the following information. Your name and appropriate contact information including email address, address, preferences and interests.


    What we do with the information collected


We require this information to understand your needs and provide you with more information for the product(s)/service(s) you have requested. Your information may also be stored in a CRM system for Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.


Customer Delivery Notes

Signed delivery notes containing customer name address and telephone numbers are held in paper form on file until payment is received and then securely destroyed.


Credit / Debit Card Receipts

Card payment receipts are held for 7 days to ensure payment is completed and then securely destroyed. Scanned copies of receipts are held electronically but with no contact or personal information attached to them.


Controlling your personal information


We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please write to or email us.


If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.