My client was really pleased with the service provided by Will so please can you pass this on. Here are her words - "As I’m sure they already know … I’d really like you to let Genus know what super service we received from their driver, Will today – such a lovely happy character and so accommodating - nothing was too much trouble for him. He genuinely could not have done more for us. Of course, we are also very happy with the quality of all the plants – so healthy. Just really good service all round .. including the lovely Fennel Garden Design. I am hugely grateful. Many thanks, Elaine"
I just wanted to say a big thank you. I received my order from you last Friday. The delivery was on time and Dave called me to confirm his ETA which I really appreciated. He was really helpful, helping me to get the plants from the roadside down to the garden, which was much appreciated (and not expected).
We buy most of our plants from Genus and they have consistently and reliably delivered good quality plants to site. They are great people to deal with and are very willing to go the extra mile when it comes to making sure the order is right and the delivery arrives at the right place at the agreed time.
The Bishops Palace are very pleased with the ease at which we can place an order and know it will turn up with exactly what we asked for. The plants are always good quality and any queries are always immediately dealt with by a very knowledgeable team. We have used Genus for nearly ten years which shows how happy we are with them! Most of the plantings within the Palace have been supplied by Genus.
It is invaluable to us that Genus have such a fantastic knowledge of plants and will go the extra mile to realise our designs.
Working with Genus is easy - the team are accommodating and friendly, they go out of their way to source specific plants, and they provide a professional and reliable service, all of which helps my business run smoothly and enables me to give a better result for my clients.
Just thought I would write a short note to let you know of my appreciation to the level of service and professionalism you have offered me, my company and ultimately my customers over the years. The time you have taken to help me, share advice and share knowledge has genuinely helped my company become what it is today. I would be lost without all of you. We have a great relationship that we have built over the years, but it stems mainly from the ambition that we share to thrive and offer excellent customer service. I am ever grateful and look forward to the years ahead with the strong bond we have.
As a designer I need to be totally confident that I can obtain the quality, variety and quantity of plant material that both my clients and I expect. Genus Plant Sourcing consistently meet all these requirements and are very competitive on price. They are a pleasure to deal with and are always helpful and able to answer my frequent queries.
I just wanted to say thank you for your continued service and the excellent quality of your plants.
Thank you all for a great service! I always receive excellent and timely correspondence of calls and emails when enquiring and ordering plants with you all. The standard of plants has been very good. I've been using Genus Plant Sourcing for a few years now, more so in the last two years. Whether semi-mature trees. shrubs or perennials the quality has been great and plants establish very well. Thanks again.
Genus are quite frankly invaluable to me. None of my planting designs would be realised without them. Whatever plant I need and whatever size I need it, they can source it for me. The plants are always top quality and delivered on time when and where I need them.